We are seeking applications from energetic and enthusiastic snow goers wanting to indulge in a winter in our little village while working in a premium Rental and Ski Shop.
Ski Biz / Snowzone @ The Alpine Centre is an Independent family business located in National Park Village near the base of Mt. Ruapehu. In the winter season we provide Rental, Retail and Workshop Tuning to customers visiting Mt Ruapehu. We currently have 4 openings. One for a Ski Technician / Rental Supervisor, and 3 x Full-Time positions based in our rental department. We are interested for applicants who are able to work on a fixed term contract for the duration of the Mt. Ruapehu Winter Snow Season (expected duration to be from Mid/late June until late October).
We provide all our Full-Time employees with a Mid-week mountain pass to Mt. Ruapehu, to enjoy between your shifts and on days off, so you can share your positive experiences and vibes with our customers.
Positions Available
Ski Technician / Rental Supervisorx1 (This position is now filled)
Rental Assistants / Cashierx3 (Just one vacancy left)
About the Positions
Rental Assistants / Cashier
In these roles you will assisting in all day-to-day aspects of the rental department.
Greeting guests to the Rentals, and providing helpful advice on equipment use and info on mountain conditions, ensuring their time on the mountain is the best possible experience
Assisting with Front Cashiering, ensuring all equipment is loaded into the system, and charged correctly
Fitting boots, skis and snowboards safely and efficiently
Recommending suitable rental skis / boards for guests based on their needs
Set binding DINS according to binding manufacturer’s requirements
Fitting and issuing of clothing, helmets, ang goggles
Providing advise on use of equipment and mountain conditions
Ensuring customers’ needs are met and expectations exceeded
Ensuring all rental equipment has been returned, checked in correctly, not damaged, and customer paid accordingly
Maintain equipment on a daily basis
Ensuring gear is cleaned, dried, maintained, and stored in accordance and set up requirements
Basic workshop duties and repairs – Edging and Waxing Skis and Boards
Sales of basic shop accessories and assisting in the retail shop / workshop if required
Maintaining a tidy work area that is clean and presentable at all possible times
Identifying concerns to maintain a safe and healthy working environment
We work on a roster basis and working weekends are a necessity
Training will be provided
Ski Technician / Rental Supervisor
Along with the basic duties above as needed
Repair and maintain of Snowsports rental equipment
Ongoing training of rental staff in basic Ski Tuning
Ongoing training and assistance of staff in Ski and Binding setup, Dins and binding adjustments, boot fitting
Train staff in computerised Rental system, and POS system
Be the go to person to provide product knowledge to customers looking to rent and purchase equipment
Working and assisting in rental in all areas of demand on a day to day basis
About You
All Positions
Have a enthusiastic interest Snow-sports, and enjoy passing on knowledge to customers
Have a passion for providing amazing customer service
Must be a team player
Can show consistency to work with the diversity of our customer nationalities, ages and expectations
Have an ability to be helpful, respectful and professional in all areas of the work place
Able to maintain a positive attitude in a demanding environment
Ability to multi-task in all areas of rental, and the initiative to work without always needing direction
An adaptability to the long and demanding hours during peak periods.
Ability to provide a safe and efficient service delivery
Flexibility in the hours worked, and an understanding that employment is subject to the unpredictability of the weather and the hours of work can fluctuate.
Ski Technician / Rental Supervisor
Proven experience in Snowsports Equipment as a Ski Technician
Minimum 3 years’ experience in Snowsports equipment: Rental technician, boot fitting and rental operations
Experience with Wintersteiger machinery, operating and servicing would be a preference
Excellent interpersonal skills and an ability to train others
Health and Safety conscious
Further Information
Positions are seasonal agreements starting Mid/Late June and finish Mid October (Snow Permitting)
We operate with a team of around 12, so working together and willingness to assist in all areas and looking out for your co-workers is key to a great working environment and an exciting season.
We are located 15 minutes’ drive from Whakapapa Ski Area, and we provide all Full Time staff a Mt Ruapehu Season Pass, conditional use of rental equipment, and excellent buying opportunities. Note: Pass is likely to be a Whakapapa Mid-Week (Mon-Fri) Season Pass
Applicants must have NZ residency or a valid NZ work visa.
Applications are viewed on a first in basis, the first suitable applicants received are considered for positions.
Accommodation in the village is short in supply and we don’t have any staff housing that we can provide, however we have our own contacts and can help successful applicants to find places, the earlier we can fill positions the more opportunities we have for housing.