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      Summer Rental Gear

      Shop Open Afternoons Only - 3pm to 7pm

      For summer 2023 / 2024 we are open afternoons only (3pm-7pm) for Hiking gear rentals and shop sales. This will be from November 2023 till end April 2024. Phone us if you need gear outside of these times, we can often come in at short notice.

      For rental we have Hiking Boots, Rain Jackets, Rain pants, Hiking Poles, Day Packs, Larger Packs, Child Carrier Pack, Sleeping Bags, Gas Cooker and Utensils.

      The shop has a great selection of gear to keep you warm and dry on our many hikes around the Tongariro National Park. Plus there’s a range of sunglasses, sun hats, backpacks, hiking poles, sleeping bags, gas cookers and cartridges and much more.

      For E-bike rentals we have set pick up times that we will meet you at the shop when you book online: Full Day Rental at 9am, Up to 4 Hours at 12 noon, or 3pm


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      Do I need to book hiking gear?

      Booking gear in advance will ensure availibility in your sizes, especially on weekends and holiday periods.

      Note: Bookings must be made at least 48 hours in advance so we have time to process and set the equipment aside, within 48 just come in when you arrive, in most cases bookings are not essential.

      How to Collect Rental Gear this summer?

      We have three options to get the hiking gear you need for your hike:

      1. Pick gear up from our store between 3pm and 7pm the afternoon before your planned hike
      Good option if you are uncertain of your size and want to try on first.
      You can choose to book beforehand so we set equipment aside, which can be checked for size and changed if needed.

      2. Gear delivered to local commercial accomodations
      Book online and have the equipment delivered to our selection of recommended local accomodations. Delivery cost just $10 per booking. Good option if you dont think you can make our open hours.

      3. Lock Box Pickup
      Book Online and have equipment left in our Lock Box at the front of the store.
      Good option if your arriving late or not staying in one of our recommended accomodations.
      Note: When selecting lockbox pick-up also send a copy of your ID, Drivers Licence or Passport

      When can I pick up my gear?

      You can pick the gear up from 3pm the day before your hike or if you are staying in one of our listed local accomodations for $10 you can choose to have the rental equipment delivered.

      How to return rented gear?

      You can return the equipment to the shop after you hike, between 3pm-7pm. If your running late phone us for the lock box combination and you can leave in there.

      Can I get a refund If I want to cancel or if my hike is cancelled due to weather?

      You can “Email Us” and cancel a booking up to 2 days before you planned hike, and we will refund it less 5% online surcharges.

      Within 2 Days of your Hike – Email us and we will refund you less $10 or 20% whichever is higher.

      If you have already collected the gear and your hike is cancelled “Phone Us by 10am” and we will make arrangements for you to drop the gear to our lock box and then refund you less $10 or 20% whichever is higher.

      If you do not contact us before 10am of the day of your hike, there is no refund.