Positions Start Date: Mid-Late June 2022
We are seeking applications from enthusiastic snow goers wanting to indulge in a winter staying in our village and working in a premium Ski Shop and Rental. We have openings for Full-Time and Part-time.
Full-Time employees are provided a Mid-week mountain pass to Mt. Ruapehu, to enjoy your days off, so you can share your positive experiences and vibes with customers.
Winter mountain life for us – Its a must to – Love it, live it, and share it!
We also have available two trainee positions for young applicants looking to gain a qualification in Snow Sports Rental Services (Level3), applicants would need to be available to work full-time (+30 hours) for the school year third term and both holidays. This is a NZQA Certificate with 40 credits.
About the Positions
- In the roles you will assisting in all day to day aspects of the rental department.
- Greeting guests to the Rentals by providing outstanding customer service, and ensuring all customers are welcomed
- Assisting with Front Cashiering, ensuring all equipment is loaded into the system, and charged correctly
- Fitting boots, skis and snowboards safely and efficiently
- Recommend suitable rental skis / boards for guests based on their needs
- Set binding DINS according to binding manufacturer’s requirements
- Fitting and issuing of clothing, helmets, gloves and goggles
- Providing advise on use of equipment, mountain conditions
- Ensuring customers’ needs are met and expectations exceeded
- Ensuring all rental equipment has been returned, checked in correctly, not damaged, and customer paid accordingly
- Maintain equipment on a daily basis – Edging and Waxing Skis and Boards
- Basic Ski workshop duties and repairs
- Ensuring gear is cleaned, dried, maintained, and stored in accordance and set up requirements
- Maintaining a tidy work area that is clean and presentable at all possible times
- Identifying concerns to maintain a safe and healthy working environment
- Training will be provided and could lead to an industry qualification.
About You
- Have a enthusiastic interest Snow-sports, and enjoy passing on knowledge to customers
- You might even be interested in furthering a career in the snow-sport industry (NZQA)
- Must be a team player
- Highly customer focused with an ability to work with the diversity of our customer nationalities, ages and expectations
- Have an ability to be helpful and offer customers advise on equipment use and info on mountain conditions, ensuring their time on the mountain is the best possible experience
- Able to maintain a positive attitude in a demanding environment
- Ability to multi-task in all areas of rental, and the initiative to work without always needing direction
- Flexibility in the hours worked, hours can be long and demanding we work on a roster basis and weekends are a necessity
- Ability to provide a safe and efficient service delivery
- An understanding that employment is subject to the unpredictability of the weather and the hours of work can fluctuate
Further Information
- All positions are seasonal and fixed-term based at SkiBiz / Snowzone @ The Alpine Centre, National Park Village.
- We are an Independent Shop offering Rental, Retail and Workshop Tuning to customers visiting Mt Ruapehu.
- We operate with a team of up to 14, so working together and willingness to assist in all areas and looking out for your co-workers is key to a great working environment and an exciting season.
- We are located 15 minutes’ drive from Whakapapa Ski Area. and provide all Full Time staff a Mt Ruapehu Mid-week Season Pass, conditional use of rental equipment, and excellent buying opportunities.
- Positions start Mid/Late June and finish Mid – October 2022 (Snow Permitting)
- Applicants must have NZ residency or a valid NZ work visa.
- Short Listed Applicants will be required a face-to-face interview. We do not conduct interviews over the phone or via Skype
To Apply email: [email protected] (Include covering Letter and CV)